Create your Digital Wallet and & Top-up Online before or during the Festival
Ready to become an efficient German and begin your cashless experience? Click the link and follow the instructions below.
*Note: Everyone will need to make a NEW Digital Wallet account for 2018, even if you had an account in 2017.
Once again, at Oktoberfest Brisbane, the entire site will be completely cashless- and that’s a very good thing!
Need a little more info before you get started?
Create Your Digital Wallet & Top-up Credit in 3 Easy Steps!
Create Your Digital Wallet & Top-up Credit in 3 Easy Steps!
Step 1: Create Your Digital Wallet
- Click this link to register your Digital Wallet.
- Enter your personal details or use an existing Facebook account to sign up
- Look out for an email from Oktoberfest Brisbane, then click the link in the email to confirm your registration
- Follow the instructions on the website to finish setting up your account
Step 2: Link Your Ticket
- Log into your new Digital Wallet, click the “Ticket/Wristband” tab from the top menu and select “I have a ticket”
- Enter your ticket number & Click “Add”
Step 3: Top-up Credit
- Click the “Top-up” tab from the top menu, then click the blue “Top-up” button.
- Choose Uber-Efficiency: you can select “Enable Auto-Top-up” (see below for details) by clicking “Yes, enable”or skip by clicking “Maybe later”.
- Enter the amount you wish to Top-up, review your order and click “Checkout” when ready
- Enter your credit card information on the payment site
No matter how much unspent Credit you’ve got left, we’ll happily refund it to you at no charge. Click here to see everything you need to know about refunds.
Auto Top-up – Sounds Efficient, Sign Me Up!
The easiest and most convenient way to add Credit to your Digital Wallet is to “Enable Auto Top-up”. The Auto Top-up feature will automatically Top-up $30 of Credit into your account when your balance drops below $25. The pre-paid amount is automatically charged to your credit card and an e-receipt instantly sent to you via email. To enable Auto Top-up, simply make the selection under the “Top-up” tab in your Digital Wallet Account.
Benefits of Auto Top-up:
- Instantly become an efficient German – never run out of credit ever! (At this German Festival)
- Never line up to Top-up Credit ever again! (At this German Festival)
- Get automatic email notifications whenever your account Tops Up automatically! (At this German Festival)
Any unspent Credit is automatically refund back onto your credit card after the Festival (as long as you didn’t revert back to the old ways and Top-up manually onsite as well…)
Personal versus Shared Digital Wallets
Personal Digital Wallet: By linking only one wristband or tickets to your Digital Wallet,you control your own individual spending at Oktoberfest Brisbane.
Shared Digital Wallet: By linking two or more wristbands or tickets to a Digital Wallet, you allow all linked wristbands to make purchases using the same pool of funds. Once a wristband or ticket has been linked to a Digital Wallet or topped-up onsite, you won’t be able to create a new Digital Wallet for that wristband or ticket, or add it to another Digital Wallet for shared spending. You will not be able to separate the spending amounts of linked wristbands. You can link up to 50 wristbands or tickets to one Digital Wallet.
To take advantage of a shared Digital Wallet, make sure you link all wristbands or tickets before you Top-up at the Festival.
Digital Wallet FAQs
Why is the Cashless System at Oktoberfest Brisbane so awesome?
Where do I start! Long story short, the benefits are almost endless. Here’s a list of the most important ones:
- You’ll save loads of time when making purchases at Oktoberfest Brisbane because paying with your Smart Wristband means all the lines will be moving much quicker. Just Top-up before you arrive and head straight to the action!
- It’s super easy to use, think of it just like a GoCard, Opal card or Myki.
- You can Top-up your Credit before you arrive at the Festival by setting up your very own Digital Wallet here.
- Your Digital Wallet has heaps of efficient features: you can view your transaction history, download e-receipts, link Smart Wristbands together, Top-up Credit from your smart phone and more!
- It’s very unlikely, but even if your Smart Wristband is lost or destroyed, as long as you create a Digital Wallet and link your wristband or ticket, we can issue you a new Smart Wristband and cancel the old one. Your replacement wristband will automatically be added to your Digital Wallet – but only if you linked the original!
- No matter how much Credit you have left, we’ll happily refund it to you for no additional fee.
What’s a Digital Wallet?
It’s magic. You open it and unicorns with pretzels hanging from their horn will gallop towards you on a rainbow of sausages and pay for your pork knuckle. Ok, so the last part about them paying is not true. But all the other stuff is. Well almost. Let’s put it another way: the bit about it being magic (in a metaphorical sense, I mean) is definitely true, which makes it a pretty nifty bit of tech to super charge your experience at Oktoberfest Brisbane!
For those tech geeks amongst you, the Digital Wallet is an online platform where you create a personal and secure account which adds lots of functionality to your Cashless experience at Oktoberfest Brisbane. You can view your complete transaction history, have the option to link Smart Wristbands together, set up Auto Top-up, and much more. Its power is unleashed on entry to the Festival at the Ticket Swap when you receive your Smart Wristband in exchange for your ticket. Check out the rest of the FAQs for all the inside knowledge!
How do I make purchases at Oktoberfest Brisbane?
Once you’ve Topped-up your Digital Wallet, you can make cashless purchases anywhere at the Festival. Check out the 3 easy steps to make a purchase below:
- Tap your Smart Wristband on the RFID reader
- Place your order with the Festival Crew looking after you
- Tap your Smart Wristband a second time to confirm your transaction
The purchase amount will automatically be deducted from your Digital Wallet and we’ll send you an e-receipt via email. It’s that easy!
How do I Top-up Credit?
There are several ways you can Top-up Credit:
Before the Festival: Once you’ve bought a Ticket online, set up your Digital Wallet and securely Top-up Credit using your credit card. While you’re online now, why don’t you set it up! Just click here to get started and don’t forget to keep your ticket number handy. Think of it just like a GoCard, Opal card or Myki!
At the Festival: You have two options. The best way to Top-up Credit at Oktoberfest Brisbane is from your smart phone. You will need your Smart Wristband numbers to do so, then securely Top-up Credit using your credit card. If you don’t want to set up a Digital Wallet, you can still use our Cashless System by directly topping-up Credit to your Smart Wristband with cash or card by visiting one of the Top-up Stations or seeing our friendly Roaming Top-up Staff on the Festival site.
No matter how much unspent Credit you’ve got left, we’ll happily refund it to you at no charge. Click here to see everything you need to know about refunds.
Do you charge any credit card fees?
Absolutely not. As customers we don’t like fees, so we’ve worked very hard to remove all card payment fees from your Oktoberfest Brisbane experience.
Where do I get my Smart Wristband?
Glad you asked! Your Smart Wristband will be given to you at the gate during the Ticket Swap. We’ll trade you a Smart Wristband for your entry ticket and if you’ve already set up your Digital Wallet, by scanning the two together, the credit you loaded in your Digital Wallet will automatically be available on your Smart Wristband. Voila! It’s magic!
For more detailed FAQs click HERE
