Digital Wallet
Create your Digital Wallet and & Top-up Online before or during the Festival
Ready to become an efficient German and begin your cashless experience? Click the link and follow the instructions below.
*Note: Everyone will need to make a NEW Digital Wallet account for 2019, even if you had an account in 2018.
Once again, at Oktoberfest Brisbane, the entire site will be completely cashless- and that’s a very good thing!
Watch our video to find out more
Cashless Payment Technology – What’s that?
Cashless is the only method of payment on-site. To make the most of your on-site experience, register your ticket online here and ‘Top-up’ by loading pre-paid funds into your Digital Wallet before you arrive – this will save you tons of time at the Festival, so you can get straight into the action when you arrive.
Need a little more info before you get started?
Create Your Digital Wallet & Top-up Credit in 3 Easy Steps!
Step 1: Create Your Digital Wallet
- Click this link to register your Digital Wallet.
- Enter your personal details to continue
Step 2: Link Your Ticket
- Add the ticket number next to the barcode on your ticket in the “Claim Your Ticket” section to link you ticket to your account.
Step 3: Top-up Credit
- Click the “Topup Balance” button inside your Digital Wallet to add Credit to spend at the Festival.
- Choose Uber-Efficiency: you can enable “Auto-Top-up” after you complete your first Top Up.
- Choose or enter the amount you wish to Top-up, enter your payment details, review your order and click “Process Topup” when ready
No matter how much unspent purchased Credit you’ve got left, we’ll happily refund it to you at no charge. Click here to see everything you need to know about refunds.
Auto Top-up – Sounds Efficient, Sign Me Up!
The easiest and most convenient way to add Credit to your Digital Wallet is to enable Auto Top-up. The Auto Top-up feature will automatically Top-up Credit into your account when your balance drops below a certain amount. You get to choose how much you want to Top Up when you balance drops below an amount you choose. The pre-paid amount is automatically charged to your credit card. To enable Auto Top-up, simply set the parameters in your Digital Wallet after you complete your first Top Up.
Benefits of Auto Top-up:
- Instantly become an efficient German – never run out of credit ever! (At this German Festival)
- Never line up to Top-up Credit ever again! (At this German Festival)
Linking others to your Digital Wallet
Personal Digital Wallet: By linking only one wristband or tickets to your Digital Wallet,you control your own individual spending at Oktoberfest Brisbane.
Shared Digital Wallet: By linking two or more wristbands or tickets to a Digital Wallet, the account holder is then able to topup the linked guest’s Digital Wallet and claim tickets on their behalf. Unlike in previous years, you will now be able to separate the spending amounts of linked wristbands and allocate different payment types if you wish to.
To take advantage of a shared Digital Wallet, make sure you link all wristbands or tickets before you Top-up at the Festival.
Digital Wallet FAQs
Why is the Cashless System at Oktoberfest Brisbane so awesome?
Where do I start! Long story short, the benefits are almost endless. Here’s a list of the most important ones:
- You’ll save loads of time when making purchases at Oktoberfest Brisbane because paying with your Smart Wristband means all the lines will be moving much quicker. Just Top-up before you arrive and head straight to the action!
- It’s super easy to use, think of it just like a GoCard, Opal card or Myki.
- You can Top-up your Credit before you arrive at the Festival by setting up your very own Digital Wallet here.
- Your Digital Wallet has heaps of efficient features: you can view your transaction history, download e-receipts, link Smart Wristbands together, Top-up Credit from your smart phone and more!
- It’s very unlikely, but even if your Smart Wristband is lost or destroyed, as long as you create a Digital Wallet and link your wristband or ticket, we can issue you a new Smart Wristband and cancel the old one. Your replacement wristband will automatically be added to your Digital Wallet – but only if you linked the original!
- No matter how much purchased Credit you have left, we’ll happily refund it to you for no additional fee.
What’s a Digital Wallet?
It’s magic. You open it and unicorns with pretzels hanging from their horn will gallop towards you on a rainbow of sausages and pay for your pork knuckle. Ok, so the last part about them paying is not true. But all the other stuff is. Well almost. Let’s put it another way: the bit about it being magic (in a metaphorical sense, I mean) is definitely true, which makes it a pretty nifty bit of tech to super charge your experience at Oktoberfest Brisbane!
For those tech geeks amongst you, the Digital Wallet is an online platform where you create a personal and secure account which adds lots of functionality to your Cashless experience at Oktoberfest Brisbane. You can view your complete transaction history, have the option to link guests together, set up Auto Top-up, and much more. Its power is unleashed on entry to the Festival at the Ticket Swap when you receive your Smart Wristband in exchange for your ticket. Check out the rest of the FAQs for all the inside knowledge!
How do I make purchases at Oktoberfest Brisbane?
Once you’ve Topped-up your Digital Wallet, you can make cashless purchases anywhere at the Festival just by tapping your Smart Wristband on a payment portal.
The purchase amount will automatically be deducted from your Digital Wallet!
How do I Top-up Credit?
There are several ways you can Top-up Credit:
Before the Festival: Once you’ve bought a Ticket online, set up your Digital Wallet and securely Top-up Credit using your credit card. While you’re online now, why don’t you set it up! Just click here to get started and don’t forget to keep your ticket number handy. Think of it just like a GoCard, Opal card or Myki!
At the Festival: You have three options. The best way to Top-up Credit at Oktoberfest Brisbane is from your smart phone. You will need your Smart Wristband numbers to do so, then securely Top-up Credit using your credit card. If you don’t want to set up a Digital Wallet, you can still use our Cashless System by directly topping-up Credit to your Smart Wristband with cash or card by visiting one of the Top-up Stations, visiting our Self-Serve Top Up Machines or seeing our friendly Roaming Top-up Staff on the Festival site.
No matter how much unspent purchased Credit you’ve got left, we’ll happily refund it to you at no charge. Click here to see everything you need to know about refunds.
Do you charge any credit card fees?
Absolutely not. As customers we don’t like fees, so we’ve worked very hard to remove all card payment fees from your Oktoberfest Brisbane experience.
Where do I get my Smart Wristband?
Glad you asked! Your Smart Wristband will be given to you at the gate during the Ticket Swap. We’ll trade you a Smart Wristband for your entry ticket and if you’ve already set up your Digital Wallet, by scanning the two together, the credit you loaded in your Digital Wallet will automatically be available on your Smart Wristband. Voila! It’s magic!
I created a Digital Wallet when I came to Oktoberfest Brisbane the last time. Can I use it again?
We’re as happy as a Bavarian in a Beergarden that you’re coming to see us again! We work every year to improve your cashless experience at Oktoberfest Brisbane, meaning please create yourself a brand new Digital Wallet for this year’s Festival.
For more detailed FAQs click HERE
