Where do I start! Long story short, the benefits are almost endless. Here’s a list of the most important ones:

• You’ll save loads of time when making purchases at Oktoberfest Brisbane because paying with your Smart Wristband means all the lines will be moving much quicker. Just Top-up before you arrive and head straight to the action!
• It’s super easy to use, think of it just like a GoCard, Opal card or Myki.
• You can Top-up your Credit before you arrive at the Festival by setting up your very own Digital Wallet here.
• Your Digital Wallet has heaps of efficient features: you can view your transaction history, download e-receipts, link Smart Wristbands together, Top-up Credit from your smart phone and more!
• It’s very unlikely, but even if your Smart Wristband is lost or destroyed, as long as you create a Digital Wallet and link your wristband or ticket, we can issue you a new Smart Wristband and cancel the old one. Your replacement wristband will automatically be added to your Digital Wallet – but only if you linked the original!
• No matter how much purchased Credit you have left, we’ll happily refund it to you for no additional fee.

It’s magic. You open it and unicorns with pretzels hanging from their horn will gallop towards you on a rainbow of sausages and pay for your pork knuckle. Ok, so the last part about them paying is not true. But all the other stuff is. Well almost. Let’s put it another way: the bit about it being magic (in a metaphorical sense, I mean) is definitely true, which makes it a pretty nifty bit of tech to super charge your experience at Oktoberfest Brisbane!

For those tech geeks amongst you, the Digital Wallet is an online platform where you create a personal and secure account which adds lots of functionality to your Cashless experience at Oktoberfest Brisbane. You can view your complete transaction history, have the option to link guests together, set up Auto Top-up, and much more. Its power is unleashed on entry to the Festival at the Ticket Swap when you receive your Smart Wristband in exchange for your ticket. Check out the rest of the FAQs for all the inside knowledge!

Once you’ve Topped-up your Digital Wallet, you can make cashless purchases anywhere at the Festival just by tapping your Smart Wristband on a payment portal.

The purchase amount will automatically be deducted from your Digital Wallet!

There are several ways you can Top-up Credit:

Before the Festival: Once you’ve bought a Ticket online, set up your Digital Wallet and securely Top-up Credit using your credit card. While you’re online now, why don’t you set it up! Just click here to get started and don’t forget to keep your ticket number handy. Think of it just like a GoCard, Opal card or Myki!

At the Festival: You have three options. The best way to Top-up Credit at Oktoberfest Brisbane is from your smart phone. You will need your Smart Wristband numbers to do so, then securely Top-up Credit using your credit card. If you don’t want to set up a Digital Wallet, you can still use our Cashless System by directly topping-up Credit to your Smart Wristband with cash or card by visiting one of the Top-up Stations, visiting our Self-Serve Top Up Machines or seeing our friendly Roaming Top-up Staff on the Festival site.

No matter how much unspent purchased Credit you’ve got left, we’ll happily refund it to you at no charge. Click here to see everything you need to know about refunds.

Absolutely not. As customers we don’t like fees, so we’ve worked very hard to remove all card payment fees from your Oktoberfest Brisbane experience.

Glad you asked! Your Smart Wristband will be given to you at the gate during the Ticket Swap. We’ll trade you a Smart Wristband for your entry ticket and if you’ve already set up your Digital Wallet, by scanning the two together, the credit you loaded in your Digital Wallet will automatically be available on your Smart Wristband. Voila! It’s magic!

We’re as happy as a Bavarian in a Beergarden that you’re coming to see us again! We work every year to improve your cashless experience at Oktoberfest Brisbane, meaning please create yourself a brand new Digital Wallet for this year’s Festival.